Amid the ongoing uncertainty of COVID-19, our spa is implementing some new procedures and requirements for receiving services at our facility. We recognize and wholeheartedly agree that the “new normal” we all find ourselves in is not as convenient as it used to be. We genuinely appreciate your willingness to help us make sure that the risk to our community is minimized as much as possible. If you have questions or concerns, please feel free to contact us.

 

Intake Forms Required for All Guests:

1. Confidential Health Questionnaire, prior to first appointment, to be updated once per year.

   Emailed after appointment reservation. Please submit no later than the day before appointment.

   The updated form is required for all guests, even if the older version was completed within the last 12 months.

2. Initial Session Intake. Skincare, Waxing, and Massage & Bodywork each require a separate form.

   Emailed after appointment reservation. Please submit no later than the day before appointment.

3. COVID-19 Intake Form, required before every appointment until the health crises has passed.

   Emailed to you after appointment reservation. Please complete and submit asap.

To maintain 6-foot social distancing and to minimize possible transmission of contagions as much as possible, please do the following:

 

◊ At this time, all guests are required to wear a mask/face covering to enter our facility and to keep the mask on during treatment as services permit. (If you are receiving a facial or lip/chin wax, your mask may be removed during the treatment but must be worn before and after.) The Spa does not provide guest masks. No services will be performed if you arrive without a mask, but you will be responsible for payment of the scheduled time. Please ensure that you have your mask before arrival.

 

◊ Text or call (501) 350-0488 to let your therapist know you have arrived.

 

◊ Remain outside in your vehicle until your therapist comes for you. Please do not stand at the door while waiting.

 

◊ No one who does not have an appointment will be allowed inside. This includes children; if they do not have a scheduled service, they cannot enter the facility.

 

◊ Your therapist will review the COVID-19 Intake with you.

 

◊ Allow your therapist to open the door for you, both at the front as well as treatment room doors.

 

◊ Refrain from touching items such as retail products and décor items. Your therapist will be happy to assist with products.

 

◊ Wash your hands for at least 20 seconds prior to entering the treatment room.

 

◊ If paying with a debit or credit card, we have a hands free card reader, but you might consider creating an account on our app and placing your card on file, or using Apple Pay / Google Pay and simply tap your phone to the payment terminal at the time of checkout.

 

IMPORTANT:

By Directive from the Arkansas Department of Health, services will not be provided for anyone who is sick or showing signs of illness, including allergy symptoms. If you, or a member of your household or someone you spend time with, is sick or showing signs of illness, please contact us immediately to reschedule your appointment. There are no cancellation fees for sickness. If you choose to knowingly arrive sick or with symptoms, including allergies, the appointment will be cancelled, and you will be responsible for paying the full amount of the services scheduled that day.

If you, or someone you live with or spend time with, has traveled out of Arkansas (domestically or internationally) or has traveled within the state to a location with or near a high infection rate (a "hot spot"), we cannot provide services until you have been home and free of all symptoms of illness for at least 14 days.

 

​RESCHEDULING/CANCELLATION/FAILURE TO SHOW FEES - Non-Emergency Reasons​

Up to 24 hours before your appointment time - no fee

Less than 24 hours - $25 late cancellation fee

Less than 12 hours - 50% of the total amount for the scheduled services

Failure to Show - 100%  of the total amount for the scheduled services

Click here to download or print a copy of these Guest Procedures.

Please click here to review all Spa Policies.

GUEST PROCEDURES

Blue Diamond Body and Skin Spa

3507 Main St, Suite 2; Bryant, AR 72022

By Appointment Only

Monday 10:30am-5:00pm

Tuesday 1:00pm-7:00pm

Friday 1:00pm-7:00pm

Saturday 10:30am-3:00pm

Closed Wednesday, Thursday, and Sunday

Other days and times may be available outside normal office hours. Feel free to call, text, or email us for options.